Thursday, July 13, 2006

Photocopier Woes

An installment in the "What do I do when . . .?" series


The photocopier next to the Librarians' Office has got some multitasking skillz, functioning as a photocopier, a scanner, and a printer. However, like most highly talented and complicated beings (like actors and athletes), the photocopier's zen is easily disturbed and it's prone to throwing tantrums.

On Sunday it threw a tantrum in which it refused to print a document that someone had sent from a computer.

Mark from IKON suggests that before you call him, you should check to make sure that someone hasn't tampered with the settings and taken the photocopier offline.

1) On the photocopier, hit the "Printer" button to the left of the screen

2) Make sure that the "Online" button on the photocopier screen (upper left corner) is highlighted.

3) If this doesn't work, call Mark.


Does anyone else have fix-it tips for the photocopier?

1 comment:

The Tattooed Librarian said...

I would also remind everyone that the covers to the photocopiers should always be down and covering the glass. This keeps the toner fresh and lasting which means less complaints from patrons that their copies are too light and less calls to IKON, which I'm sure Mark would like.

Patron seem to have an aversion to putting the cover down, so if you're walking by and see it up take 10 seconds to save some toner. You'll be glad you did.